To add an item to your cart, simply select the product you’re interested in, choose the size or customization options (if available), and click the "Add to Cart" button. You can continue shopping or proceed to checkout whenever you're ready.

Once you're ready to complete your purchase, click on the cart icon in the top right corner of the page. Review your items, ensure the sizes and quantities are correct, and click "Checkout" to enter your shipping and payment details. You can then review your order and finalize your purchase.

We accept a variety of payment methods, including UPI, credit and debit cards (Visa, MasterCard, American Express) and other secure online payment options. Payment methods may vary based on your location.

Absolutely! We take your privacy and security seriously. Our website uses industry-standard encryption to protect your personal and payment information, ensuring a safe and secure shopping experience.

Yes, during the checkout process, you’ll find a space to enter any discount codes or promotional offers. Simply input the code and click "Apply" to see the discount applied to your total.

Once your order is successfully placed, you will receive an email confirmation with the details of your order, including an order number. If you don’t receive a confirmation email, check your spam folder or contact our customer support.

Delivery times depend on your location and the shipping method selected. Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while expedited shipping options are available at checkout for faster delivery.

Yes! Once your order has shipped, you’ll receive an email with a tracking number. You can use this number to track your order on the courier’s website until it arrives at your doorstep.

Yes, we offer international shipping to many countries. Shipping fees and delivery times vary based on the destination. You can check the estimated shipping costs and times during the checkout process.

We apologize for any inconvenience! If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order. We’ll arrange for a replacement or refund, depending on your preference.

If you’re not completely satisfied with your purchase, you can return or exchange items within 30 days of receiving your order. Items must be unused, in their original condition, and with the tags attached. Please visit our Returns & Exchanges page for full details on how to initiate a return or exchange.

Once your return is processed, we’ll issue a refund to the original payment method. Please note that it may take 5-7 business days for the refund to appear in your account, depending on your bank or payment provider.

Once an order is placed, we begin processing it immediately to ensure fast delivery. Unfortunately, we cannot guarantee changes or cancellations once the order is confirmed. If you need assistance, please contact our customer support team as soon as possible, and we’ll do our best to assist.

If you have any questions or need assistance, you can contact our customer support team through our website’s Contact Us page or by emailing us directly at [insert email]. We’re happy to help you with any inquiries or concerns.

Yes, we offer gift cards in various denominations, which can be purchased directly on our website. They make the perfect gift for friends, family, or anyone who loves style and personalization.

At Sparrow, we’re committed to sustainability. Many of our products are made using eco-friendly materials, and we continually work to improve our practices to reduce our environmental impact. Look for eco-friendly product tags when shopping!